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  • Writer's pictureSenior Insight

Is your EHR/eMAR 'special'? Probably not. Why are you paying like it is?

Updated: Jul 26, 2023

Is your Electronic Health Record or eMAR 'special' and has some unique features that provide value you cannot live without? Most likely it comes down to pricing and support and we think you are paying too much.

 

Offer: Show us your costs and tell us what you want to pay (up to 50% of your current pricing). A few quick questions and we can come to an agreement.

 

Blah blah blah... Here it is anyway. Just ask our customers, we do it all and work really hard.


Beyond the standard features used, support and pricing are two critical factors to consider when choosing a 'Senior Housing Electronic Health Record' software application. While it may be true that many of these applications offer similar features, the level and quality of customer support can make a significant difference in the overall user experience. A robust support system ensures that users receive timely assistance, training, and troubleshooting when they encounter issues or have questions. This support is especially vital for senior housing facilities, where staff members may vary in their technical expertise. A responsive and knowledgeable support team can streamline the implementation process, increase user adoption, and ultimately lead to better resident care and operational efficiency.


Equally important is the pricing structure of the software. Senior housing facilities often operate on tight budgets, so it's crucial to find an EHR software that aligns with their financial constraints. While comparing prices, it's essential to consider not only the upfront costs but also any recurring fees, additional charges for extra features, and potential hidden expenses. Some software providers may offer tiered pricing plans based on the size of the facility or the number of users, while others may offer all-inclusive packages. Careful evaluation of the pricing options and negotiation for customizable plans can help senior housing facilities find a solution that not only meets their needs but also fits their budget, making the investment in an EHR software a cost-effective and worthwhile decision.





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